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Frequently Asked Questions for Restaurant Owners
- How do I get order from your customers? What are my benefits?
Once our customer placed the takeout or delivery order at Rmeals.com,
the order e-mail is generated and sent to the restaurant via e-mail , fax, our internet
page (http://www.Rmeals.com/owner/today_orders.aspx) The attached cell
phone if any may beep when a new order comes in or there is a change in the order.
http://yourrestaurant.Rmeals.com will take the customer to your
menu directly.
- How much does that cost to me?
There is absolutely no fee to join as a Rmeals.com order vendor. If there
is an order placed through Rmeals.com, You have all the facilities such as manage the menu, look at
the individual order, report and etc.,
There are three options to join as the vendor.
- Subscription fee $39.95 per month. OR
- Subscription fee $200 for every 6 months. OR
- Service charge of 10% of the sale order through Rmeals.com.
- How do the customers choose my restaurant?
Typically, a customer comes to Rmeals.com and punching their zip code
to see the list of participating restaurants in that zipcode. They may choose your
restaurant to see your menu and order their choice from your customizable menu and
place the order right at the website. We will handover the order to you by phone, fax, e-mail, internet
and etc.,
- Do I need internet to use the service?
No. If you do not have internet, you can get the order via fax. We will help you to setup the internet
at your restaurant if you like.
- Do I have to collect money from the customers?
Yes. You are responsible to collect money from the customers. We do not charge anything to the customer any.
- I do not have any delivery people or mechanism. Can I still participate with
Rmeals.com ?
Yes you can participate as takeout only vendor. We will try to arrange taxi service in your area to do the external delivery if you prefer.
- How do I enter my restaurant's menu?
Rmeals.com provides an easy way to maintain your menu in the system. There
will be an admin section for your restaurant. You can alter the menu whenever it
is needed. It is very intuitive to add, update or remove menu/special items everyday.
- How do you calculate delivery charge on our behalf?
Rmeals.com calculates distance between your restaurant and the delivery
address automatically and hence the delivery charge. However, you dictate how much
you want to charge for each mile. You can choose to limit your service to the areas
that you are comfortable delivering. Delivery option is only available for the customers
who are within the radius of your restaurant that you specify.
- I have a website for my restaurant. Can i choose to use your service on my website
itself?
Yes. We will send you a line of code to put it on your website. thats it. your website
is ready to accept the online order. Customer will stay at your restaurant's website
for the entire order lifecycle. It provides classy way to accept online order from
your website itself. We can customize to blend it with your website look and feel.
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